Senior Technical Account Manager, North East Scotland
Job Description
Our client is a successful FMCG business that are growing and dynamic with an exciting branded and OL product range supplying major retailers and food service establishments.
Working in partnership we are seeking a Senior Technical Account Manager to join their Technical department.
The role :
To advise, manage and maintain all technical information to meet present and expected customer and legal requirements.
To be the main point of day to day contact for all business customers.
Ensure all technical communication to the customer is joined up and aligned with the business key functions (Commercial, NPD/Process, Operations, Technical and Supply Chain)
Lead customer initiatives, ensuring projects are communicated effectively and within the agreed timescales
Manage all technical customer visits to site and within the supply base. Ensure all customer meetings are attended and a summary with next steps/actions communicated and managed within the business.
Ownership and support during new product development from innovation to product launch
Completion of internal audits
The candidate :
Well presented
Ambitious and dynamic
Excellent communication skills: verbal & written
Able to work autonomously or as part of a team
Excellent attention to detail, people skills and organisation skills
Ability to operate successfully in a fast-changing environment.
Problem solving: A focused, pragmatic approach to solving problems. Able to use root cause analysis to identify, assess and select the most appropriate course of action to resolve issues
Ability to work under pressure
PC Literate
Proficient in the completion of customer specification (specifics of which can be discussed 1-2-1)
What’s on offer?
A commensurate starting salary, dependant on experience.
28 days annual leave
This is a fantastic opportunity for a highly motivated professional.
If you are interested in this position, then please forward a copy of your most up to date CV to Simon Norris.
Due to the high number of applications, you will only be contacted if your CV is of interest to the role.